Kathleen C,
Good. Our queries were attended to very quickly.
Stephen M,
Perfect. I was a bit nervous after less than fantastic service from other villa agencies, but this was faultless.
Easy and reliable.
Professional, service minded and truly aimed at providing a carefree luxury holiday stay
Only Provence was a great company to work with. They responded immediately to any questions we had. They stayed in touch and provided updates. I would use them again.
Everything except for the checking in was smooth. But that was a truly atrocious experience and we expected better from a luxury villa service. We also expected better in terms of the baby gates and ensuring that important safety equipment was handled properly and with care and consideration.
Seamless
Our second visit with only Provence. We would be more than happy to recommend to other people.
Communication with everyone has been exceptional.
Jeremy P,
Very good
They answered all our questions and took care of our needs
The chef service was fabulous, however, the villa was not in the condition promised and we spent most of the week unable to use the pool or toilet which caused a lot of stress during the vacation.
Extremely efficient and helpful. Very impressed with the service.
Very responsive, professional
Our second time booking with OP, experienced no issues at all. The only improvement I would suggest is an easier payment method maybe as the current method involves a bank visit.
Good service
No major issues with booking but support during stay should be better.
All worked as planned, staff were excellent - well done!
It was good - but perhaps given who busy the properties were, the on the ground team were a little understaffed? Response times to requests and questions could be faster.
I have booked several houses with Only Provence and they have alway been very helpful and easy to communicate with. Always respond to queries very quickly.
Very good and efficient
Excellent. I feel that we may book with OP again in the future. Also, Igal, our wine guide, was just amazing!
Excellent
Good on the property. We didn’t get much use from concierge as that service seemed to be oriented to larger groups vs the 2 of us.


