Overall, very good. We had a sticky patch when we paid the balance a few months ago but that was handled promptly by the staff and there was no problem in the end. All communication was very good indeed and the level of detail provided was excellent.
The Only Provence team provided excellent support throughout, from booking to arrival.
Excellent, prompt response to our queries! No issues whatsoever! The concierge staff were always quick to respond. All spoke good English, Lorna took time to engage with us and was very helpful.
Great
Excellent as usual. All the details sorted well in advance.
Trusted Customer,
Really easy dealing with Only Provence and had an excellent experience with our villa host Cate... Many thanks.
Fantastic throughout.
Wonderful, helpful, and quick response.
Excellent service. Good communication and responsiveness.
Only Provence have been brilliant to deal with throughout the entire process of booking our holiday. From arranging the villa, to making restaurant reservations, to sorting out airport transfers, the team at Only Provence have been amazing. All requests have been dealt with promptly and without issue. We will definitely be booking further stays with this company.
Phil Gennaoui,
Amazing personalised and punctual service.
Very good
Michael Elliot,
As we said above , Carole is exceptional . She was very helpful and very friendly and went the extra mile to make our stay memorable . Thanks too, to the cleaning staff who did a very good job .
Great service Really attentive Beautiful property
Sometimes the correspondence was a bit confusing.
Very attentive!
Very attentive, helpful in planning, etc.
All great
It was attentive and great! Everyone responded to our questions and needs during the week.
Kathy Moores,
Friendly reliable
Chatting with the group was very easy and I got near instant replies whenever I had questions or concerns.
From initial booking to our arrival, they were excellent communicators and lived up to their promises. Very nice people.
The person I spoke to originally was very helpful & knowledgeable about the area & once I had booked whenever I emailed the contact in France I always received a very swift reply. Our greeter was also very helpful & immediately fixed a couple of small problems that occured.
Excellent in all respects. Special thanks to Kelly Bateman






