I thought it was great - but there were not many reviews online to give me booking confidence at the start of the process. You could't have been more helpful and if we book again, would use your services to book some more activities.

Great. Only dropped a point because the initial booking was a little tricky to do, communication at the start wasn’t great.

Only Provence Response:

Thank you for taking the time to provide your feedback and we are so glad to hear that you had such an amazing time at Villa Boreale. Thank you for letting us know about the slight difficulty you had initially. We will certainly look into what may have happened as we are always striving to improve. We look forward to having you back to Provence!

Very easy - quick to respond to queries, friendly.

Good to have a video call at the outset to discuss locations/properties.

This is my fifth booking and they’ve all met my expectations.

Very easy. Booked several times before and will be booking again.

Always very quick to respond to queries, friendly, thorough and professional. The rentals are all of a very high standard.

We absolutely loved working with Only Provence. From the first phone call with an agent to find a home that met our needs, to booking, to arrival and departure - everything was smooth and amazing. I felt cared for and looked after - a rarity in travel these days.

Excellent.

Very good the US part. The local team was a disaster.

Only Provence Response:

Thank you for taking the time to provide your feedback. We will certainly look into what may have occured with the local staff at the house as typically we receive rave reviews about the staff at the house and the overall response. Thank you again and we look forward to having you back to Provence!

Helpful and responsive

Effortless.

Very Nice and professional. Staff very reactive

Only Provence was great to work with compared to other companies we are working with in other areas. They are very responsive and the concierge service was excellent. It made our stay so easy to arrange from abroad.

The booking experience was easy and straight forward.

Very helpful and responsive.

Fine ahead of arriving. Available during stay

Very professional The only thing I would add is - The facility to pre order a food box on arrival - just basics milk, butter, baguette etc. secondly, the house details which we received on arrival would be useful to have a week before stay.

Only Provence Response:

Thank you for taking the time to provide your feedback and we are so delighted to hear that you had such an amazing time at the villa. In most cases we are able to help in providing pre-arrival groceries. For the information received on arrival, thank you for this feedback. We will work with the owner to be able to provide this prior to arrival.

Very positive

Straight forward process.

Harriet P, August 2024

Very good and very quick to respond and very helpful.

Very good

Jonathan J, August 2024

Very good

Everyone has been so helpful and attentive to our requests