Very good

House was as represented. Communications were efficient. The scope of services offered to us even before we arrived was exceptional. Next time we consider Provence, we will look to Only Provence for their offerings.

I thought it was great - but there were not many reviews online to give me booking confidence at the start of the process. You could't have been more helpful and if we book again, would use your services to book some more activities.

Couldn't really fault your service in any way

Good to have a video call at the outset to discuss locations/properties.

Very easy - quick to respond to queries, friendly.

Great. Only dropped a point because the initial booking was a little tricky to do, communication at the start wasn’t great.

Only Provence Response:

Thank you for taking the time to provide your feedback and we are so glad to hear that you had such an amazing time at Villa Boreale. Thank you for letting us know about the slight difficulty you had initially. We will certainly look into what may have happened as we are always striving to improve. We look forward to having you back to Provence!

This is my fifth booking and they’ve all met my expectations.

Very professional service this far, first time using this agency so we were a little nervous, but will definitely use again in the future

Excellent.

We absolutely loved working with Only Provence. From the first phone call with an agent to find a home that met our needs, to booking, to arrival and departure - everything was smooth and amazing. I felt cared for and looked after - a rarity in travel these days.

Always very quick to respond to queries, friendly, thorough and professional. The rentals are all of a very high standard.

Very easy. Booked several times before and will be booking again.

Very good the US part. The local team was a disaster.

Only Provence Response:

Thank you for taking the time to provide your feedback. We will certainly look into what may have occured with the local staff at the house as typically we receive rave reviews about the staff at the house and the overall response. Thank you again and we look forward to having you back to Provence!

Effortless.

Very Nice and professional. Staff very reactive

Only Provence was great to work with compared to other companies we are working with in other areas. They are very responsive and the concierge service was excellent. It made our stay so easy to arrange from abroad.

Helpful and responsive

Fine ahead of arriving. Available during stay

Very helpful and responsive.

The booking experience was easy and straight forward.

Very professional The only thing I would add is - The facility to pre order a food box on arrival - just basics milk, butter, baguette etc. secondly, the house details which we received on arrival would be useful to have a week before stay.

Only Provence Response:

Thank you for taking the time to provide your feedback and we are so delighted to hear that you had such an amazing time at the villa. In most cases we are able to help in providing pre-arrival groceries. For the information received on arrival, thank you for this feedback. We will work with the owner to be able to provide this prior to arrival.

Very good.

We like Carol. We never contact another broker.