Helpful, quick to respond, informative, knowledgeable and friendly

I found OP very responsive and helpful.

Seamless!

Carol was charming to come by. She is a strong representative. She made lunch reservations and gave us good ideas.

Excellent!

Tim S, April 2024

6 villa rentals - amazing as always

Very quick to respond and helpful

We have not come across any issues. Everything has gone smooth.

Easy, super responsive and detailed.

Mónica B, October 2023

Only provence was extremely helpful with our planning. They helped with everything.

Seamless. Carol our concierge almost always responded very quickly. Her recommendation for Le Mesclun was a big hit with our group.

There are too many people to deal with. There needs to be single point of contact instead of someone for payment someone for chefs someone for concierge etc.

We were very disappointed that the posted rate changed at the last minute because the owner thought he could charge the peak season rate in October because of Rugby World Cup even though we were no where near any of the games

The payment process as a Canadian was complicated changing Canadian to Us the Euros

Only Provence Response:

Thank you for taking the time to provide your feedback. Our offered payment options are USD, GBP and EUR. Many of our houses did have high season rates during the Rugby World Cup as well. Our team are all happy to help at any point. After making your reservation we have a team member handle contracts and payments, and then another team that handles concierge type requests. We do hope the experiences with our team were helpful. We are also glad to see you gave 5 stars to the house and your trip overall.

Very helpful and quick to respond to any queries we had.

As mentioned, having used Only Provence exclusively for villa rentals for a number of years now, we love the exceptional offering of high quality/luxury villas that they have to offer. We have never been disappointed. Also, working with Stanley Smith has always been so easy as he’s super helpful, prompt, and quick to answer any/all questions we may have throughout the rental process, from start to finish. All concierge people/house greeters/cleaning staff have been friendly and easy to work with as well as helpful if/when contacted regarding an issue or emergency occurs during our stays.

Beautiful homes, easy communication and simple contract-highly recommend (and I have already).

Thank you to Only Provence for all your help and service in organizing our trip for our group. We will rent again with Only Provence.

It was great. Kelly worked hard to help me come up with the perfect property for the 6 of us - the first couple we tried ended up not being available, but then she told me about Gloriette, which I can't imagine being any better!

very good

very professional, clear communication and responsive. I liked working with them.

Great communication, easy and clear instructions regarding booking and payment.

Very good

It’s always been easy to work with Only Provence. They offer lots of information and are always available to assist.

Great experience. Easy to deal with. Great recommendations between the chef and truffle hunting.

Good.