Only Provence provides the highest level of service for travelers. Carol, Louise, Sandrine were standouts. They were responsive, helpful and made the planning easy! Their guidance was outstanding and the contractors for tours, bikes, chefs, etc.. were equally fantastic!
Quick and very Nice people
Very efficient and professional, we would book with you again next year !
Sarah H,
First class service with excellent properties that give a homely if luxurious feel of home while away.
We enjoy it a LOT.
Very professional
The whole process to rent the house and with regards to scheduling the chef and tour service was very smooth, however once we were are in the villa we were pretty much at the mercy of the housekeeper. We would have appreciated someone from OnlyProvence checking in on us before Thursday (maybe on Sunday or Monday?) to make sure everything was in good order.
Only Provence Response:
Thank you for your helpful feedback. We do have local support and information is provided for their contact information in the arrival details email. Typically we do not check on guests after they have arrived as we do not wish to disturb them once on holiday. We look forward to helping with your next trip to Provence!
Overall very good...payment process OK; Concierge processes very good (for both organization of chef at house and also for a reservation for 10 at a local Michelin * restaurant and arranging wine tours for an expanded group of 17....Excellent
Great. My second time booking through you - expect a third!
Very attentive. Many suggestions on tours, area restaurants.
If we hadn’t stayed with OP many times before and known how brilliant you are we may not have come back to you after € vs quality of this villa- but we know you and will return. Mas Murets and Mas Rabassier with you are in another league.
Clear, efficient and helpful
Nice selection of houses easy to work with
We got outstanding customer service from Only Provence.
We asked for a high chair and for a crib, and both were there when we arrived. We asked if we could arrive at the house early and Only Provence/Martine was happy to accomodate us. And Carol stopped by with a gift basket, which was very thoughtful.
Excellent - Great service
Easy and quick ...a bit leap of faith paying money upfront for an unknown product
Absolutely no problems. Great rental experience .
Everyone was so professional and the response time from everyone was quick!
Very helpful when we needed anything they were there but left us to enjoy the house
Rachel was very helpful in helping us to select a villa.
Only Provence was professional and patient while I struggled to pay in euros
Lovely experience and made everything seamless. I will definitely rent this house again and others.
Seamless
Seamless


