Booking was so easy; staff was courteous, responsive, and highly competent
Booking process is fine however if this house is an indication of the quality of the rentals I won’t use Only Provence again. You should be recommending to owners what is needed to present the homes.
Good.
Very easy to work with, will certainly work with them again.
Very helpful. Although Stanley documents still sending request for
Second payment
Professional and responsive
Very efficient and helpful
From search and booking to the stay, the only Provence team was communicative and easy to work with. Great partner in planning your dream Provence vacation
Good
Very professional and helpful.
As a UK resident the only downside was making payment through credit card was a bit convoluted. As Only Provence is not ABTA or ATOL rated not being a UK company, it was the only way to feel the booking was financially secure and your credit card fees are a lot higher than you would pay in the UK. But I did have peace of mind paying that way, even if it cost with double exchange rates € to USD then to GBP + the cr card fee.
Good and prompt communication
My friends did the interface
Wonderful experience, so easy to work with. Quick response from everyone I communicated with.
They were very helpful with all our questions and concerns and had everything that we had requested.
Phenomenal! We are now in a VRBO in Thonon les Bain and it’s a nightmare!
Carol our house manager were very responsive.
You have all ben very professional. I believe that finding reliable cleaning teams in France is difficult (we own in house at the cote d'Opale ....)
Smooth transactions, easy communication, all good!
All very positive
Professional service delivered with warmth and cordiality.
very efficient but this is not really a luxury villa which is what I had assumed from Only Provence’s sale’s pitch.
Excellent service!!
I found you highly efficient in the main. However, when the BBQ caught fire, there was a period of silence. You must keep a fire extinguisher by the BBQ and replace the one we used for the fire.






