Our second visit with only Provence. We would be more than happy to recommend to other people.

Extremely efficient and helpful. Very impressed with the service.

Very good and efficient

Excellent. I feel that we may book with OP again in the future. Also, Igal, our wine guide, was just amazing!

All worked as planned, staff were excellent - well done!

I have booked several houses with Only Provence and they have alway been very helpful and easy to communicate with. Always respond to queries very quickly.

Good service

Our second time booking with OP, experienced no issues at all. The only improvement I would suggest is an easier payment method maybe as the current method involves a bank visit.

Very responsive, professional

Again, Marcelle was great. And Kelly, the person who answered questions about some Only Provence properties before we booked, was also very helpful. But there seemed to be a disconnect between Mas des Amis management and Only Provence (as described above). Also, one of the reasons we booked with Only Provence is because we were aware of being at a disadvantage in not speaking any French, and thought that Only Provence could help us bridge this gap -- this worked with respect to Marcelle and Carol but not with the house manager. Marcelle helped with communication so it worked out, but was a bit of a challenge. We did really appreciate having Marcelle available to address any issues and also having Carol available to assist with reservations. There were helpful and detailed instructions in getting to the house, and we appreciated the list of restaurant recommendations and other things related to the area. But it would be great if Only Provence provided more specific information related to the house we stayed in, or at least ensured that such information would be made available to us.

Good on the property. We didn’t get much use from concierge as that service seemed to be oriented to larger groups vs the 2 of us.

Excellent

No major issues with booking but support during stay should be better.

It was good - but perhaps given who busy the properties were, the on the ground team were a little understaffed? Response times to requests and questions could be faster.

Only Provence made renting a villa extremely simple. From booking, when great advice was provided and availability quickly confirmed, to preparation, when guidance from the concierge services were clear and helpful, the entire process was smooth. The only hick-up as discussed earlier was the check-in, which for whatever reason was hectic and unprepared for.

Only Provence has better quality villa rentals then the airbnb's and vrbo's. High quality, competitive pricing and confident, easy booking process. They even drove a baby crib up to the house for our 1 yr old boy. We all loved our stay. Thank you so much!

Excellent.

Was good, straightforward

3 weeks prior to coming we received an urgent call and we’re told our Villa was previously rented by owner. We made the reservations 5 months prior

This the second house we have rented through you. We are very surprised by the mismatch in the description.

Only Provence Reponse:

We are so happy to have had you back and look forward to helping in your next rental. Thank you for this feedback. We have done a thorough revisiting of this property and corrected any errors that were in place.

Excellent

Wonderful. Would love to know other rental villas that are the same caliber as Les Vignes.

Very good.

It has been our first time - so far it has been great. From the booking process to communication with concierge services, we have had a good experience.