Despite our disappointment with this property we have always been impressed by the professionalism , knowledge and helpfulness of OP staff.

Everyone has been wonderful to work with since the very beginning and Carol was instrumental in making our two weeks in two houses an incredible overall experience. It was lovely to meet her on check in day at Rabassiers as she stopped by to introduce herself and provide a lovely welcome bag of local goodies. A big thank you to the team for making our first time in Provence a magical experience. We are already talking about returning next year to Eygalieres and will be in touch soon!

Very prompt responses to queries and the initial booking. Very easy to deal with

Kristina hellowell, September 2025

Very professional and always there to help . Very friendly .

We have rented multiple villas over many years working with Only Provence, and this was no different. Absolutely wonderful experience, from booking to check in and throughout the stay. We cannot say enough fantastic things about you!

Everyone we had contact with was professional, friendly and very helpful.

From beginning to end, the communications with every member of the Only Provence team was clear, professional and informative. While in the villa, the team in France was quick to respond and very accommodating. We hope to return and will definitely use Only Provence for our next visit!

Communication was easy and I had a small but complicated health issue while traveling which our concierge took care of by making the appropriate appointments for me with local providers. Way above and beyond!

Generally very good. Efficient and pleasant to work with. We didn’t have any problems. So not sure how that would have been dealt with. But for us the relationship worked well.

Agency and Owner were very kind and reacted immediately to any questions.

Very helpful with good recommendations.

Charlotte M, September 2025

Prompt replies and easy transactions. Good.

Professional and highly responsive both in terms of the financial arrangements and advice on the area.

Carol is a dream. She made multiple bookings for us, and was so helpful with questions I had before and during our trip. We would love to take this villa again.

Most helpful business to deal with. We had a few problems transferring the accommodation charges, but I think that was more a currency issue

The villa renting procedure was pretty smooth however when it got closer to our arrival date there was confusion as to who would be our contact person for the villa itself. Also, there was a small lack of coordination between the services we hired thru Only Provence and the property managers...the villa team thought they were to organize the wine tasting and chef. It was all sorted out in the end.

Really efficient, not overly pushy helpful

It is our 2nd or 3rd working with Only Provence. It is always a pleasant experience.

Always terrific! Marcelle came to visit us and have us a beautiful gift bag from Only Provence… absolutely lovely touch and so thoughtful. Marcelle is a treasure to have and a wealth of local information. So great to see her again!

Everyone was quick to respond and helpful.

It was so much easier than I thought it could be. The entire experience - from initial contact to final close out - was so easy and the level of communication was amazing! My contact through contract at Only Provence (Kelly Bateman) knew so many of the homes personally along with the owners and the surrounding towns! My speaking with Kelly and telling her our group's likes/needs, she expertly guided me to the home and location that was perfect and made me look like an expert to everyone as they arrived!

See testimonial below

Only Provence was very responsive to my complaints and concerns but were limited by the absence of Filip. A backup for maintenance is needed. A replacement of cleaning crew is recommended

Excellent!