Excellent, prompt response to our queries! No issues whatsoever! The concierge staff were always quick to respond. All spoke good English, Lorna took time to engage with us and was very helpful.
Overall, very good. We had a sticky patch when we paid the balance a few months ago but that was handled promptly by the staff and there was no problem in the end. All communication was very good indeed and the level of detail provided was excellent.
Phil Gennaoui,
Amazing personalised and punctual service.
Fantastic throughout.
Trusted Customer,
Really easy dealing with Only Provence and had an excellent experience with our villa host Cate... Many thanks.
Wonderful, helpful, and quick response.
Excellent service. Good communication and responsiveness.
Only Provence have been brilliant to deal with throughout the entire process of booking our holiday. From arranging the villa, to making restaurant reservations, to sorting out airport transfers, the team at Only Provence have been amazing. All requests have been dealt with promptly and without issue. We will definitely be booking further stays with this company.
Great service Really attentive Beautiful property
Michael Elliot,
As we said above , Carole is exceptional . She was very helpful and very friendly and went the extra mile to make our stay memorable . Thanks too, to the cleaning staff who did a very good job .
Very good
Very attentive!
Very attentive, helpful in planning, etc.
Sometimes the correspondence was a bit confusing.
It was attentive and great! Everyone responded to our questions and needs during the week.
All great
Kathy Moores,
Friendly reliable
Chatting with the group was very easy and I got near instant replies whenever I had questions or concerns.
The booking agent was great helping us find the house. Can’t thank her enough for that! However she did tell us breakfast was included which was actually just breakfast service. Carol was helpful but seemed to only mention vendors she worked with. When a boat of the Calanque was not available through her, she didn’t mention that you can hop on a boat every hour or so on the coast. We figured it out on our own. Otherwise she was quite friendly!
Great experience booking the villa. Gave us great excursion ideas and hooked us up with chef service and winery tours. Very responsive during our stay. Very personable and responsive.
Excellent
From initial booking to our arrival, they were excellent communicators and lived up to their promises. Very nice people.
The person I spoke to originally was very helpful & knowledgeable about the area & once I had booked whenever I emailed the contact in France I always received a very swift reply. Our greeter was also very helpful & immediately fixed a couple of small problems that occured.
Excellent in all respects. Special thanks to Kelly Bateman






