Excellent - everyone i had contact with has been very helpful, friendly, efficient and knowledgeable. If there were any issues with the pool, internet etc, i received a response within an hour in most cases. I really appreciate this.
Everyone was quick to respond and helpful.
It was so much easier than I thought it could be. The entire experience - from initial contact to final close out - was so easy and the level of communication was amazing! My contact through contract at Only Provence (Kelly Bateman) knew so many of the homes personally along with the owners and the surrounding towns! My speaking with Kelly and telling her our group's likes/needs, she expertly guided me to the home and location that was perfect and made me look like an expert to everyone as they arrived!
It is our 2nd or 3rd working with Only Provence. It is always a pleasant experience.
Excellent!
Very good overall. Staff helpful and obliging. Ability to pay by credit card would have been an advantage.
Not taking credit cards without a huge fee is unacceptable in 2025. Also, the companies bank details could not be recognised by my bank, so I was unsure who i was transferring money to. I would want to work with a uk/french based company not one from USA next time. Only Provence Response: We appreciate the feedback on your experience with our payment process. We are currently making changes so that payments, in all currencies, can be made even easier moving foward.
The only provence team were incredibly helpful from start to finish and i cant recommend them highly enough.
Perfect! Everything was super easy and very efficient as usual. The team at OP is great.
Easy, high standards
All excellent
Excellent. Responses were quick and professional. Relied on Only Provence to book us chefs, wine tours and a fancy day out. We didn’t check what they were booking and the highest quality was booked in every occasion. One day they arranged 3 helicopters to land at the villa and take us to a spectacular Michelin starred winery restaurant. Communication was always spectacular.
Very responsive and thorough.
This is my second time renting from Only Provence and I will contact you again whenever I return to Provence.
Very professional and responsive. Offered to help with any request
My daughter did most of the booking of the villa, but it all seemed very efficient.
Fabulous company, promptly deals with all concerns . Will definitely use again in the future.
They were attentive, professional, and responsive. The entire process was seamless and could not have been easier.
Extremely happy with Only Provence - we trust OP to have superb villas and the booking process is responsive and straightforward.
Amazing as always
They have access to great villas. We didn’t need/use the additional services so cannot comment on those
Great overall. They should simply make the arrival better. That part was terrible. Once settled on the Sunday we had six amazing days.
Everyone from Only Provence that we worked with was supremely professional, overwhelming with their ideas and assistance. Their only goal was to give our family an exceptional vacation, and they succeeded in every way.
Totally pleasant


